Nickey L

Poor service and workmanship

I’m so disappointed with BB trucks Polokwane I don’t even know how to express my frustration from the incompetence and poor service I’m getting from BB trucks polokwane and I took the truck there because I believed they would be able to sort out the problem quickly and effectively as its a reliable brand but turns out I was wrong worse part it’s their brand UD truck its been 3 months now that they’ve had my truck and they are taking me from pillar to post it’s a new story everyday initially I drove my truck there and I was given a quote with an absurd amount and for things that are not even damaged on the truck which need to be replaced and which where fully functional but because I trusted thier judgement,diagnosis and opinion, I did not object because I thought they would do a great and quality workmanship I paid the full amount only to find that they recond the parts and put them back on the truck however the truck continued to give me the same problem I had initially took it there for ,Iv lost my patience with these guys as my frustration is pilling up because I’m loosing my contract and client ,the client has even lost confidence in me as I report to him what ever feedback I’m getting from BB trucks but it comes across as if I’m lying and I have given the truck to some local mechanic who does not know what he is doing ,these guys are not giving my truck attention or maybe they are struggling with it and they just don’t want to be honest but every time they tell me they’ve picked up something I have to pay ,,and I believe they are taking advantage of my kindness and patience and it frustrates me to hell and back this is by far the worst and most horrible service I’ve ever got from a service provider in my experience as a truck owner I’ve hit a brick wall with these guys and they just don’t have a sense of urgency as they also don’t understand the inconvenience they are causing me this is utter nonsense and exposes their incompetence and poor workmanship and how unreliable they are I would not advise anyone to even give them a chance or even recommend them to anyone ….can someone above their jurisdiction or boundaries please intervene and sort out this ****.