KM
Keaton M
Active since Jun 2024
2
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0
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Reviews
2 reviews20 months ago
Pathetic Student Support and Error Management
They are incredibly unhelpful and unprofessional!!! I made an application through them via their website. A few months later I was sent an email to update a few details, with instructions on how to do so. Upon following the exact instructions, the website continuously prevents me from saving me the changes I made, giving me an error message, thereby preventing from updating my application. I filed several error reports on the website with little to no support or help on the matter. I have emailed them, but it automatically provides me with direction back to their website which is of no help whatsoever. I have tried calling their call centre number but whenever I press 0 to talk to an agent the message continues to replay, thereby preventing me from even getting help from a real person. Honestly, they are pathetic in providing students with help on matters like this, and in extreme cases I'd say they even provide students with discouragement, stress, anxiety and unnecessary worry through their lack of proper support and consistency.
0 replies
21 months ago
Box I didnt order!!!
Received a phone call last week from a woman who told me to order from Avon, whom I proceeded to tell, "I dont want to order anything, just close my account" This morning I received a box full of products from Avon with paperwork stating that I owe Avon R737. I didn't order for any of this or give them consent to send it to my house. I have not made a single order either so what the hell am I supposed to do with this? How do I return this because I'm certainly not paying for things I didn't ask for!
56 replies
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1 Star
2 (100%)