Lindi T

Bad service and overpricing for issues caused by them

I would not recommend. I took my car in for its 1st service (15000 km) and it came back with problems. My car had never given me any issues prior and the only reason I took it in was because the service was due and I even booked it a few weeks after it reached 15000kms since everything was running smoothly with it. Sadly, when I got it back, my wheels were not in alignment making it hard to drive. I had to drive to Gauteng during that week and my car was not functioning as it was before and I even regretted having taken it for service. I went back to them and they told me that they would check what the issue was for approx R1,400. The lady at the service reception then went on to lie to me and tell me my car had 1 year service plan and suggested I join a service planning policy which I would have to pay monthly, which I refused, only for me reread my car’s papers and I had a 2 year service plan? Why did she lie? I was not assisted with the problems and I had to go to a mechanic and take my car for wheel alignment at a different service station. I will never ever go back to them. They are the worst, then they become defensive when you call them out. These people will take advantage of you!