Lydia H

Refund

I was overcharged at Dunkeld Estate Spa on 11th of June, i immediately signed and requested refund with the spa manager. A week later i had to submit id and prove of my bank details which i did. Then was told refunds take 21 x days....well needless to say i am still waiting and still no payment date as requested with the manager at Dunkeld Estate. Really frustratig...seeing that it was an error on side and now i have to keep on asking for my money ?