Active since Jul 2024
My issue with Ubuntu is getting money out. I've been dealing with them since June. I received one payment in August. They are quick to say "trust us, take a loan and deposit money to us, we'll give you back the loan amount in 2 weeks". It's a month past the promised date, I'm already paying instalments on the loan, and I can't get an answer from anyone on when the money will be paid back. I keep getting told "your account manager will give you feedback". The last I heard from them was 8 September when he asked me to cancel my withdrawal request, knowing I needed to get the money back urgently.
I managed to get hold of STSS at 23:00 on a Sunday night. That's impressive. The agent, Leslie, was friendly, knowledgeable, and managed to sort my problem out in one go. Great service. Couldn't ask for more