Saadia H

Disgusting attitude from the manager

Unwelcoming Experience with Manager - No Birthday Celebration Here! Rating: 1/5 I'm compelled to share our disheartening encounter with a female manager at Overport, even though we didn't end up dining there. Our birthday celebration plans were swiftly ruined by her unaccommodating attitude. Upon inquiry about reserving a table for our party, she responded curtly, stating their inability to accommodate our requests. What struck us as unacceptable was her dismissive tone, lacking even a hint of courtesy or willingness to help. Her unwelcoming demeanor left us feeling unvalued and unwelcome. We swiftly decided to take our celebration (and business) elsewhere, opting for a venue that genuinely values customers. While we didn't experience the food, the manager's attitude alone was enough to deter us. Until they prioritize customer service and staff training, we'll be sharing our disappointing experience and advising others to explore alternative options for their special occasions. Disappointed and unwelcome customer.