Nokulunga N

Bad service

I bought a demo in December last and it was already on 5000km. The sales guy never explained or told me that the dealer had bought the car in October that year and therefore all warranties on the car are subject to that date not the date i purchased the car. Had they made me aware I would have extended the warranty. Also the finance lady never advised that i need to take the extended warranties as the purchase date is recorded as Oct. The warranty book doesn't even have any purchase details on it for the original owner. To my surprise I took the car 2 weeks back as it was making a funny noise. they told me it was wheel bearings and that they will check warranty and sort it. Only for them to come back that its out of warranty because the car was bought in Oct so its over the 20000km which is covered up to. I then brought to their attention that was news to me. They now are refusing to sort this out and I must pay out of my own pockets!!