Arthur Z

Delay and No Transparency Lack of Communication

I’m extremely disappointed with the service and transparency from Hyundai Bedfordview. Not only has my car been with them for two weeks with very poor communication, but I recently found out that the car had previously been in an accident something that was never disclosed to me at the time of purchase. When I raised the issue, the dealership claimed they were unaware because the car came from another dealership. This explanation is unacceptable proper checks and full disclosure should be standard before selling a vehicle to a customer. I’ve tried to be patient, but between the lack of updates, poor communication, and now learning about the car’s accident history, this entire experience has left me deeply frustrated and disappointed. I hope Hyundai Bedfordview takes accountability and improves both their customer communication and honesty in vehicle sales