HB
Hyundai Bedfordview
Unclaimed Business
HB
Hyundai Bedfordview
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
3|3 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(33.3%)
2(0%)
1(33.3%)
5(33.3%)
4(0%)
3(33.3%)
2(0%)
1(33.3%)
Frequently Asked Questions About Hyundai Bedfordview
Hyundai Bedfordview has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Hyundai Bedfordview across 35 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHM
Hazel M
1 reviews | Active since Jan 2020
3 Dec 2025, 07:33
Good Service manager
Best Hyundai branch in JHB, with an absolutely great service manager. I have been visiting this branch for all my car issues, my service, my inspections. I just want to say over and above the excellent service from the consultants. The service manager Fayaaz Yusuf always makes sure I leave their dealership with a smile on my face and my car in a good condition. I just want to thank him specifically, it is not easy being a woman with car issues sot everyone is always willing to assist like you do. Thank you so much we need more people like you at Hyundai !
Helpful (0)
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Hazel M
1 reviews | Active since Jan 2020
3 Dec 2025, 07:33
Good Service manager
Best Hyundai branch in JHB, with an absolutely great service manager. I have been visiting this branch for all my car issues, my service, my inspections. I just want to say over and above the excellent service from the consultants. The service manager Fayaaz Yusuf always makes sure I leave their dealership with a smile on my face and my car in a good condition. I just want to thank him specifically, it is not easy being a woman with car issues sot everyone is always willing to assist like you do. Thank you so much we need more people like you at Hyundai !
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Replies (0)AH
Annemarie H
1 reviews | Active since Jan 2020
23 Oct 2025, 10:50
POOR SERVICE
My son bought a vehicle from Hyundai Bedfordview. We purchased the vehicle with two sets of keys. A while later we released that the spare key did not belong to our vehicle. We returned the key, and they indicated that they would look for the spare key or replace it with a new one. It's now been three weeks we have communicated with the used manager and the dealer principal but have not received any update.
Helpful (0)
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Annemarie H
1 reviews | Active since Jan 2020
23 Oct 2025, 10:50
POOR SERVICE
My son bought a vehicle from Hyundai Bedfordview. We purchased the vehicle with two sets of keys. A while later we released that the spare key did not belong to our vehicle. We returned the key, and they indicated that they would look for the spare key or replace it with a new one. It's now been three weeks we have communicated with the used manager and the dealer principal but have not received any update.
0
Replies (0)AZ
Arthur Z
1 reviews | Active since Jan 2020
17 Oct 2025, 06:44
Delay and No Transparency Lack of Communication
I’m extremely disappointed with the service and transparency from Hyundai Bedfordview. Not only has my car been with them for two weeks with very poor communication, but I recently found out that the car had previously been in an accident something that was never disclosed to me at the time of purchase. When I raised the issue, the dealership claimed they were unaware because the car came from another dealership. This explanation is unacceptable proper checks and full disclosure should be standard before selling a vehicle to a customer. I’ve tried to be patient, but between the lack of updates, poor communication, and now learning about the car’s accident history, this entire experience has left me deeply frustrated and disappointed. I hope Hyundai Bedfordview takes accountability and improves both their customer communication and honesty in vehicle sales
Helpful (0)
|Replies (0)AZ
Arthur Z
1 reviews | Active since Jan 2020
17 Oct 2025, 06:44
Delay and No Transparency Lack of Communication
I’m extremely disappointed with the service and transparency from Hyundai Bedfordview. Not only has my car been with them for two weeks with very poor communication, but I recently found out that the car had previously been in an accident something that was never disclosed to me at the time of purchase. When I raised the issue, the dealership claimed they were unaware because the car came from another dealership. This explanation is unacceptable proper checks and full disclosure should be standard before selling a vehicle to a customer. I’ve tried to be patient, but between the lack of updates, poor communication, and now learning about the car’s accident history, this entire experience has left me deeply frustrated and disappointed. I hope Hyundai Bedfordview takes accountability and improves both their customer communication and honesty in vehicle sales
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Replies (0)TT
Tim T
1 reviews | Active since Jan 2020
5 Mar 2025, 19:54
Exceptional Service at Hyundai Bedfordview
I have been a loyal customer of Hyundai Bedfordview for the past 10 years, and I can honestly say that not once have I had a negative experience or complaint. Over the years, they have consistently provided outstanding customer service, ensuring that my car remains in pristine condition. The professionalism of their team is second to none, and I am always confident that my vehicle is in the best hands. From routine maintenance to more complex issues, they have always delivered with efficiency and care, going above and beyond to meet my needs. I truly commend Hyundai Bedfordview for their unwavering commitment to quality and customer satisfaction. Their standards never falter, and I am grateful for their dedication to keeping my car running smoothly for so many years. Thank you to the entire team at Hyundai Bedfordview for your exceptional service – may you continue to maintain these high standards for many years to come!
Helpful (0)
|Replies (0)TT
Tim T
1 reviews | Active since Jan 2020
5 Mar 2025, 19:54
Exceptional Service at Hyundai Bedfordview
I have been a loyal customer of Hyundai Bedfordview for the past 10 years, and I can honestly say that not once have I had a negative experience or complaint. Over the years, they have consistently provided outstanding customer service, ensuring that my car remains in pristine condition. The professionalism of their team is second to none, and I am always confident that my vehicle is in the best hands. From routine maintenance to more complex issues, they have always delivered with efficiency and care, going above and beyond to meet my needs. I truly commend Hyundai Bedfordview for their unwavering commitment to quality and customer satisfaction. Their standards never falter, and I am grateful for their dedication to keeping my car running smoothly for so many years. Thank you to the entire team at Hyundai Bedfordview for your exceptional service – may you continue to maintain these high standards for many years to come!
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Replies (0)LM
Letlhogonolo M
1 reviews | Active since Jan 2020
7 Jan 2025, 08:13
I brought a car in N...
I brought a car in November last year it was a Nissan almera I love the car so much the sales person was very helpful and friendly the on the 24th of December my spouse was driving the car the stucked they called Nissan him and the sales person the car was toured to Nissan in Kempton Park
Helpful (0)
|Replies (0)LM
Letlhogonolo M
1 reviews | Active since Jan 2020
7 Jan 2025, 08:13
I brought a car in N...
I brought a car in November last year it was a Nissan almera I love the car so much the sales person was very helpful and friendly the on the 24th of December my spouse was driving the car the stucked they called Nissan him and the sales person the car was toured to Nissan in Kempton Park
0
Replies (0)TD
Tshepang D
1 reviews | Active since Jan 2020
20 Nov 2024, 09:00
Paint Job defects
Good day, I bought a brand new car 4 months ago at Hyundai Bryanston. The car has been showing a defect on the bumper paint that keeps on spreading and at present it is all over. I had reported this case to the dealership and they have been saying they will call me back to come to the dealership again so that they can sort it out. I called the headquarters in bedfordview to lodge a complained and they did not even call me back nor provide me with a reference number. It has been a month now trying to call for assistance and all they say is they will call me back. I do not understand why would a brand new car have a paint job issues already in 3-4 months?
Helpful (0)
|Replies (0)TD
Tshepang D
1 reviews | Active since Jan 2020
20 Nov 2024, 09:00
Paint Job defects
Good day, I bought a brand new car 4 months ago at Hyundai Bryanston. The car has been showing a defect on the bumper paint that keeps on spreading and at present it is all over. I had reported this case to the dealership and they have been saying they will call me back to come to the dealership again so that they can sort it out. I called the headquarters in bedfordview to lodge a complained and they did not even call me back nor provide me with a reference number. It has been a month now trying to call for assistance and all they say is they will call me back. I do not understand why would a brand new car have a paint job issues already in 3-4 months?
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
19 Sept 2024, 07:57
Complaint Regarding Unacceptable Service Delay
I'm so dissappointed by Hyundai Bedfordview dealer.My car was towed into their dealer on Sunday afternoon(15/09/2024).I received a call from a lady called Lesedi on Monday(16/09/2024) telling me I'm liable for towing cost which was suppose to be paid by a 3rd party(Liquid Capital).I instructed to go to Liquid Capital regarding that as I'm not liable for the payment.Later in the afternoon one of Liquid Capital manage Lehasa called and confirmed they will pay for towing cost.Lesedi said they have no feedback on the diagnoses of the vehicle they will give feedback on 18/09/24.I got a call from Lesedi before 12pm 18/09/2024 confirming that they have diagnosed the vehicle it will take 3 to 4 weeks to get the parts from Korea which I find it unacceptable to wait for so long for my car to be fixed.She sent me an email that I'm liable to to pay for the cost I must pay 50% upfront.I then questioned the Warranty since my car miliage is still under 200 000km as per Hyundai warranty principle I was told that it is not under warranty.As of today I still have no idea what is the progress on my car the exact turnaround when the car will be ready.I'm so dissappointed by this dealer.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
19 Sept 2024, 07:57
Complaint Regarding Unacceptable Service Delay
I'm so dissappointed by Hyundai Bedfordview dealer.My car was towed into their dealer on Sunday afternoon(15/09/2024).I received a call from a lady called Lesedi on Monday(16/09/2024) telling me I'm liable for towing cost which was suppose to be paid by a 3rd party(Liquid Capital).I instructed to go to Liquid Capital regarding that as I'm not liable for the payment.Later in the afternoon one of Liquid Capital manage Lehasa called and confirmed they will pay for towing cost.Lesedi said they have no feedback on the diagnoses of the vehicle they will give feedback on 18/09/24.I got a call from Lesedi before 12pm 18/09/2024 confirming that they have diagnosed the vehicle it will take 3 to 4 weeks to get the parts from Korea which I find it unacceptable to wait for so long for my car to be fixed.She sent me an email that I'm liable to to pay for the cost I must pay 50% upfront.I then questioned the Warranty since my car miliage is still under 200 000km as per Hyundai warranty principle I was told that it is not under warranty.As of today I still have no idea what is the progress on my car the exact turnaround when the car will be ready.I'm so dissappointed by this dealer.
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Replies (0)LL
LERATO L
1 reviews | Active since Jan 2020
11 Sept 2024, 12:00
A disappointing customer service from HYUNDAI BEDFORDVIEW
I bought a vehicle from Hyundai Bedford on the 29th of AUG 2024 (Less than three weeks ago) only to find out that the car key doesn't work, I spoke to the same sales consultant who sold me the vehicle and his manager. On the first instance, the manager sent one of his consultants to pick up the vehicle so it can be assessed, the vehicle came back a few hours later and I was advised that the key is now working. A few days later, the keys couldn't lock and unlock again. I called the manager a couple of days later to advise him that the key is giving me problems AGAIN, but I will monitor the key over the weekend which was the 7th and 8th September to see if the problem still persists. On the 09th September 2024, I called the sales consultant and told him that I'm still having issues with the car keys, I was told to bring back the vehicle again since they are unable to pick it up. I must drive more than 15 kilometres with my petrol and drop off the vehicle which is time consuming for me as I'm at work and unbale to keep taking time, which is what I reiterated to them. (unacceptable customer service). I told them I am unable to drop off the vehicle since it's my working hours and I am unable to take time off from work, they have to make necessary arrangements for the car to be collected at my workplace and sort it out. I decided to contact the manager again and told him I'm not coming to Bedfordview they need to collect the vehicle to get it checked and I was told a technician will come to my workplace to get it checked on the 11th Sept between 9am and 11am until now I am still waiting, my messages are being ignored, I am running after them as if I was given the vehicle for free. I am really disappointed with the service I have received. If there was an option to not give any star, I really would.
Helpful (0)
|Replies (0)LL
LERATO L
1 reviews | Active since Jan 2020
11 Sept 2024, 12:00
A disappointing customer service from HYUNDAI BEDFORDVIEW
I bought a vehicle from Hyundai Bedford on the 29th of AUG 2024 (Less than three weeks ago) only to find out that the car key doesn't work, I spoke to the same sales consultant who sold me the vehicle and his manager. On the first instance, the manager sent one of his consultants to pick up the vehicle so it can be assessed, the vehicle came back a few hours later and I was advised that the key is now working. A few days later, the keys couldn't lock and unlock again. I called the manager a couple of days later to advise him that the key is giving me problems AGAIN, but I will monitor the key over the weekend which was the 7th and 8th September to see if the problem still persists. On the 09th September 2024, I called the sales consultant and told him that I'm still having issues with the car keys, I was told to bring back the vehicle again since they are unable to pick it up. I must drive more than 15 kilometres with my petrol and drop off the vehicle which is time consuming for me as I'm at work and unbale to keep taking time, which is what I reiterated to them. (unacceptable customer service). I told them I am unable to drop off the vehicle since it's my working hours and I am unable to take time off from work, they have to make necessary arrangements for the car to be collected at my workplace and sort it out. I decided to contact the manager again and told him I'm not coming to Bedfordview they need to collect the vehicle to get it checked and I was told a technician will come to my workplace to get it checked on the 11th Sept between 9am and 11am until now I am still waiting, my messages are being ignored, I am running after them as if I was given the vehicle for free. I am really disappointed with the service I have received. If there was an option to not give any star, I really would.
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Replies (0)