Active since Jul 2024
I (buyer) had no choice but to engage with CoXYeats as the seller of the property appointed them as the conveyancers. Taking cognisance of the fact that multiple parties are involved in a property transaction and that there are protocols, correspondence from CoxYeats was lacking, and I was in the dark most of the way - I had to engage in order to obtain up-to-date information for most of the process. Use of and access to their Lexis tracker was also not helpful, as this was not updated in real time.
In summary, WebAfrica does not follow instructions and incorrectly bills you. Their WhatsApp line is mostly unresponsive, and when you speak with an actual person, the consultants transfer you from one consultant to the next. They messed up my change of address. I'm sure a lot of issues could have been avoided if they actually had an after-sales call centre. Changing ISP when notice period is up.
Long story short: I bought bullion in 2017 with Die Goudwoud. I sold part of my portfolio in May 2022, experiencing slight delays but nothing concerning at the time. However, in 2024, I came across numerous bad reviews about Mr. Gibson's operations, prompting me to retrieve my remaining items. From the initial request to the final settlement (one of his methods is to pay in tranches), it took almost two months of constant "nagging" and follow-ups. Telephone calls were filled with empty promises, and email communication was almost non-existent. I believe my smaller portfolio worked in my favour. In the end, I received my goods and money as agreed, but it was not a great ordeal. While Mr Gibson may be attempting to run a legitimate business, ongoing investigations and many bad reviews make me wonder if he is not operating a type of Ponzi scheme. If gambling is your thing, consider buying from either Metal Nexus or Centauris Trading.
Long story short: I bought bullion in 2017 with Die Goudwoud. I sold part of my portfolio in May 2022, experiencing slight delays but nothing concerning at the time. However, in 2024, I came across numerous bad reviews about Mr. Gibson's operations, prompting me to retrieve my remaining items. From the initial request to the final settlement (one of his methods is to pay in tranches), it took almost two months of constant "nagging" and follow-ups. Telephone calls were filled with empty promises, and email communication was almost non-existent. I believe my smaller portfolio worked in my favour. In the end, I received my goods and money as agreed, but it was not a great ordeal. While Mr Gibson may be attempting to run a legitimate business, ongoing investigations and many bad reviews make me wonder if he is not operating a type of Ponzi scheme. If gambling is your thing, consider buying from either Metal Nexus or Centauris Trading.
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