TG
thegan G
Active since Nov 2010
2
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2 reviews7 months ago
DELL - Worst support ever
I had the worst experience with an expensive monitor I purchased. The rear cover was loose when I opened packaging, I took a photo (dated on the day of delivery) and popped the cover back in - thinking nothing. 2 weeks later I moved the monitor to plug in another hdmi cable and noticed the cover plate for the stand is damaged and a ***** was missing. I only requested a new cover plate & the missing ***** as the monitors works well. Contacted Dell and after 3 weeks of back & forth they said I "intentionally" damaged the item and that my claim is rejected because I only reported it 2 weeks later, despite me sending them dated pics of the loose rear cover of the monitor. WORST service I have received from an internationally reputable brand. Stay Away - will never purchase from them again
0 replies
127 months ago
Refund not processed
Chubb incorrectly billed me for a radio pickup. Once established that it was not warranted I was assured I would be refunded, in July 2015. I took it up with Jameela and she escalated it to Christopher Weyers and I have since not even been contacted with an update.
75 replies
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