Active since Jul 2024
I was pleasantly surprised at just how quickly my order was delivered and that it’s a legit company. They have some amazing products.
This is the most disappointed I have ever been in a service provider. They are just taking your money on import taxes and then sending your package back saying that you gave a bad address or you were not home. THE ABSOLUTE WORST SERVICE When I first tracked my delivery and saw "incorrect address" I contacted them immediately. The lady on the phone kept saying she will "update" my address - but it was the exact same address I gave from the beginning. I then told her that the driver has to contact me when they reach as they cannot enter without someone letting them into the complex gate. They then scheduled the delivery for the following day - again I check the website at the end of the day and again it says that the address is incorrect. I contact them again - and again they keep saying they are "updating" my address - I asked them to send me the drivers number so that I can send him my location pin - which they could not do (for some reason). This went on for the whole week but the story changes as they then put the reason as "Nobody available" even though I am home every day and nobody has contacted me to open the gate. I used whatsapp to see if this channel would work and actually get to send a location pin this time, again promises are made and again they list "nobody home" as the reason they couldn't deliver. By this time I requested to collect my item myself and they said no that is a service they don't offer and the item is now sent back to Temu and I can request a refund. This is so clearly a **** as they don't refund me the import taxes that I had to pay. Anybody know a good investigative reporter...or civil suit lawyer. Please what ever you do - DO NOT use this company for anything.
Fantastic experience - totally legit website and amazing service - received my order within four days. I was skeptical at first as you never know with websites anymore but was pleasantly surprised. You can trust this shop with authentic toys.
I ordered a book on 8 April 2025 #105664 with delivery set to be 30 April 2025. Now at the end of May 2025 I am still waiting with promises that the book is “on the way, but they don’t have a delivery date”. This company should be shut down. Do not waste your money. I will be requesting a refund but looking at other reviews it seems unlikely. So disappointing.
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