AM
Alex M
Active since Jul 2024
3
Reviews
0
Industries
Reviews
3 reviews2 months ago
Bad service not Best
The wost,,,,,,,,, is with sadness that we get a service that is not satisfying at all, am not happy with how TBFS lack communication more especially for a funeral claim, imagen you are depending on them and you don't have any other support to bury your loved one, I have been receiving the same outcomes when I call to Check the status of my claim, I have made a mistake on the date of birth with o ly one year for my life assured and I have provided an affidavit to state that it's been 3 days and still my claim have not been accessed according to Xolani, can this matter be dealt with ASAP, Worst part is that I work with this guys almost everyday,,, tomoro it's my aunt funeral still I have not received any communication claim was submitted with all relevant documents needed This is BAD not BEST Recently they have moved from Marshall Town to roodeport and communication is still a burden to them to inform us 😪👎👎👎👎👎👎👎👎👎👎👎
56 replies
21 months ago
No TCF accelerit
I am so disappointed with their service ,as a new client this is my 2nd month with their fiber but i don't enjoy ,becouse 1st they installed a wrong router for me it keeps on disconecting now and then ,i was promised that for extra R100 they will deliver another router but they deducted my R190 no one is accounting for already i pay over R500 per month,,😥 they don't want to refund me as ,payment was made,from 6 july till today 13 july no router no cancelation
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)