Active since Jul 2024
Prestige auto cars- Umbilo } A 78-year-old woman purchased a vehicle from Prestige Auto Sales in Umbilo that was advertised for R203 000 including fees. She paid the full advertised price in two payments totaling R203 000 to the account provided by the dealership. After receiving the full payment, the dealership informed her that the advertised price was “incorrect” and that the actual price of the vehicle is R230 000. The deal therefore did not proceed and she requested a refund. However, the dealership has not returned her money and she has been repeatedly referred from one person to another without any resolution. This is extremely concerning behaviour towards an elderly customer who paid the full advertised price in good faith. We are requesting the immediate refund of the R203 000 that was paid. If this matter is not resolved urgently it will be escalated further through the Motor Industry Ombudsman of South Africa, the National Consumer Commission and SAPS