AS
ak S
Active since Jul 2024
2
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Reviews
2 reviews5 months ago
Disappointing Experience
Unfortunately, my visit to this restaurant fell short of expectations. The bill I received didn't match the prices quoted, so I'd recommend photographing the menu prices before ordering to avoid any confusion. Inaddition the food request raw didn't seem to be the food received, here again photograph the food. The food itself was underwhelming. The dishes lacked flavour, and for half the price, I could have enjoyed a much better meal at Ocean Basket. The chips were also undercooked, which was disappointing. The only redeeming quality was the stunning view, which the location offers in abundance. Despite my dissatisfaction, I chose not to dispute the bill and still left a tip. Perhaps other branches offer a better experience, but this visit has unfortunately put me off returning to this particular location.
1 reply
6 months ago
Failed Delivery and Broken Promises
I purchased a refrigerator from Game five days ago. On Thursday, 11 December 2025, I contacted them to inquire about delivery. The call center operator informed me that I needed to contact the delivery company directly—essentially asking me to do her job for her. I called the delivery company and was assured delivery would occur between 6pm and 8pm. However, at noon that same day, the courier driver called to say he was at my gate. I explained that he needed to deliver during the confirmed 6pm-8pm window. He apologized and stated that, despite what was advertised, he only works until 4pm. After confirming the details with Game again and calling multiple times the following day, I finally received notification that delivery would now take place on Saturday. Game was once a reputable brand, but based on the numerous one-star reviews online, it's clear I'm not alone in my frustration. I will never support this business again. However, I require the email address of the Head of Customer Care, as I need to understand how such an appalling process was established and whether they genuinely believe they're doing customers a favor. I wonder if Walmart, Game's parent company, is aware of why Game's sales are declining. Returning my funds please. Non compliance to legislation should mean companies like yours should be fine. Score is less than 1.
5 replies
Review Distribution
5 Star
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1 Star
2 (100%)