Martha P

The worste place to get microbladding or any spa treatments. STAY AWAY

A conversation between me and the Spa owner at Bodyfram: [07/31, 21:26] +27 76 777 7842: Good evening Sincere apologies for late message You were by our spa last week for your brows Kindly share the voucher for your microblading [07/31, 22:07] Martha Pule: Good evening. I found your Spa at hyperil. Wanted to buy a voucher only to find out your Spa is down the street from me. I came without a voucher and paid as a normal client. The experience has been very dissapointing to say the least. From the welcoming, no consultation card, your the****** did not even know what hypertension is, as I wanted to know if it was a contra-indication. On my visit i was never shown the premises nor told of services that your Spa offered. Was not offered any refreshments while awaiting nor shown the toilet incase i needed it. The treatment proceeded. Brows were too thickly done though I had ask for them not to be. The brows were not aligned, one was higher than the other and the other thicker than the other. I came back 4 days later with the complaint she said come back after a week. I came, she put on the numbing cream. The pain was excruciating, clearly the cream did not work. Kego did not ask if I could feel discomfort while performing the treatment. She continued with the treatment as I twitched. The shape was made to look better as the ink hardly took the first time. As we speak now it has peeled and the results are still questionable. No one has ever called for a follow up call regarding my first microbladding treatment nor the Second one. But tonight I get this msg to share my voucher. This is how my brows currently look. Advice going foward because I paid the full price for your serce and so far it has been dissapointing and very unprofessional. [07/31, 22:16] +27 76 777 7842: Good evening I apologise for your experience but you are about fast to conclude. I was not even aware of anything till this night when I couldn't trace your payment... We unfortunately do not offer refreshments for many reasons.. What you must also know is that many people know it as high BP than hypertension and this ladies not all of them are graduates they are just fortunate to be trained I do not see any reason why the spa should be blamed for that cos I am sure if you had said Bp she would have understood. I wil follow up with the lady on Friday as she is off on why she offered u a bad service. The level of u professionalism is unheard of I. This era.