Angelique E

Absolutely poor service

Absolutely worst hospital ever, it's an absolute disgrace !!!!!! The unprofessional and discourteous treatment I and other patients has received. from certain staff members at the Far east Rand Hospital. I am deeply dissatisfied with their diagnosis, communication, and professionalism. Also the bathroom facilities are in a very disgusting and unpleasant state. Firstly I gave birth at this hospital and to me it was a very traumatic experience due to incompetend Dr and nurses. When I gave birth (normal birth) the nurse almost let my daughter fell of the bed that my husband had to catch her as she almost fell on the floor. Secondly I noticed my daughter had jaundice and I told the doctors immediately and nothing was done about it immediately they only came back a few hours later to test her fot jaundice and the results of her jaundice results only came back by the time they discharged me late afternoon the following day. Her results of jaundice level was very high due to the doctors that took to long to take action quicker. My husband and I had to take action and arrange to get her transferred to a private hospital immediately because we couldn't trust to leave our daughter in the hands of the doctors and nurses of far East rand hospital. Thirdly, when we arrived at the private hospital the doctors noticed that our daughter was extremely dehydrated and the doctors and nurse at far East rand hospital couldn't even pick it up that she was hydrated. How poor far East rand, you are an absolute disgrace. Lastly and the service I have received as an mother was absolutely poor!!! The treatment I have received from the nurses are extremely unhelpful. They treat you as a patient very poorly with no respect or whatsoever. I only started getting treated with medication after my husband had to complain and before I gave birth I was rushed to the postnatal ward due to contractions where I had to wait for 5hours to get helped !! I don't want to know how many patients have died in the hand of your nurses and doctors due to lack of communication and service. Please deal with your *********** doctors and nurses before more use get traumatised due to your poor service. It such a shame that you don't care about your patients needs and concerns...