Rashika P

Heat King......I am still waiting!!!!!!

I am having the worst experience with the most unprofessional people ever. I have dealt with many gas companies, this is the worst!!!!!! The staff are rude. They promise and dont deliver. I lodged a complaint THREE weeks ago about a gas geyser ARISTON that is not working. They forgot about me. After numerous calls they said that some one would come out to take photos. The person came and was he so rude. We were then told that he needs to come back as he took the wrong photos. He came back a week later, took more photos and last week we were told that it is still wrong!!! Meanwhile my 80 year old dad and 76 year old mom have NO hot water, in winter for more than three weeks. The CEO has not returned my calls either. THREE weeks and I have no progress. Heat King you are unprofessional