YL
Yaseen L
Active since Aug 2024
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
I would like to sincerely thank Nomhle from MyWay Insurance for her excellent service
I would like to sincerely thank Nomhle from MyWay Insurance for her excellent service. She was very professional, patient, and knowledgeable, and she explained everything clearly. Her friendly attitude and willingness to assist made the whole process smooth and stress-free. It is rare to receive such dedicated customer service nowadays. MyWay is truly fortunate to have a consultant like her. Keep up the excellent work and may you continue providing such outstanding service. ⭐👏
53 replies
3 months ago
Useless
I am extremely disappointed with Pineapple Insurance’s handling of my policy cancellation. I formally requested the cancellation of my policy (Policy No: 1069011388) after deciding to proceed with alternative insurance that better met my needs and offered a more competitive premium. Despite multiple follow-ups, Pineapple Insurance has failed to action my request or provide written confirmation of cancellation. Here is a summary of my efforts: I followed up via Pineapple’s WhatsApp line (+27 60 012 3771), which proved completely ineffective, with no meaningful assistance provided. I sent several emails to fresh@pineapple.co.za. I engaged with a consultant named Masego, who advised that the matter would be escalated to a senior consultant. The matter was referred to Brad, who gave me a missed call and later emailed stating he could not get hold of me. I immediately responded via email, clearly confirming that I would not be continuing with the policy and formally requesting cancellation and written confirmation. Despite this, my policy has still not been cancelled, nor have I received the requested confirmation. This lack of responsiveness and delay is unacceptable, unprofessional, and causes unnecessary stress. I have been clear, compliant, and proactive throughout this process. I am requesting: Immediate cancellation of my policy Written confirmation of cancellation Assurance that no further premiums will be deducted I hope Pineapple Insurance will take accountability and resolve this matter urgently
56 replies
4 months ago
Useless
I dont I do not recommend the Old Mutual Super Fund to anyone or any company unless, like in my case, you are forced to use them. They are quick to take your contributions, but extremely slow when it comes to paying out what is rightfully yours. Their service has been disappointing, and the commitments they make are not honoured. You can end up waiting endlessly for something that should be processed promptly.
159 replies
4 months ago
Bad service
I am extremely disappointed with the service I have received from Old Mutual SuperFund regarding my claim. I submitted all the required documents and have been doing continuous follow-ups throughout the year, yet I still have not been paid — while all my colleagues were paid last month. The last communication I received was on 18 November 2025 from Chaney Petersen, requesting my bank statement and ID copy. She stated that this request had already been communicated to me via SMS. I immediately provided everything that was requested, but since then there has been no update, no feedback, and no payout. It is unacceptable that my colleagues have all received their payments while mine is still outstanding despite me following every instruction and submitting all required documents promptly. I kindly request urgent intervention and clarity regarding the delay, and for my claim to be processed without any further excuses.
106 replies
21 months ago
unorganized embassy for facilitating appointments
not satisfied with service at the Poland embassy. They only have one number to book an appointment for student visa. Their open slots that opens on the 10th of every month doesnt have appointments and they dont even bother to offer alternatives for accepted students in Poland who hold South african passports. People meet the requirements but getting an appointment is a hustle
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)