Larnay S

A turnaround within a week.

I've been admitted to Lenmed Kathu twice within 2 weeks apart. At first the service was below standard and complaints fell on deaf ears. I am a high risk patient and require special care. Under the new management appt. Last week a lot of my concerns was immediately addressed and followed up on. The new Unit Manager together with her staff works around the clock to address our issues and attends to our needs besides the shortage in staff. I would like national management to address that. It is impossible for a RN to do rounds with the Dr, issue meds and attend to multiple patients singlehandedly on a daily. The new Specialist and Surgeon Dr Naidoo S&T is also highly skilled and professional perhaps the best thing to happen to the hospital in recent years, now we don't have to travel several hundreds of kilometres for expertise. I am excited to see the growth and turnaround under the new leadership. Thank you to my team, the unit manager, nurses, cleaners and kitchen for a comfort stay after many disappointing run ins previously.