Active since Aug 2024
Good morning Team. I have an issue with smartopsfleet I think it is a company that register bolt drivers on their fleet, I didn’t know about it until I had an issue with the person who was driving my car under bolt. Please assist me in deactivating my vehicle under their fleet company, reason been: am not the one who registered my car under their fleet, my car was driven by my driver whom took my car and register his name under smartopsfleet without my consent and now that I have taken the car back from the driver, I want to register it with a different driver under bolt but I couldn’t go through as I was informed that it is under a fleet company that I knew nothing about. Immediately I learned that my car is under fleet company called smartopsfleet I called them and I was assisted by the lady by the name of Tinyiko who was very rude and told me that she will not assist me because I wanted to know how my car was registered under them without my consent. After making many attempts to reached out she was the one keeping on answering the phone and I asked her to give me somebody else and she hung up on me again. Should you wish to reach out my contact detail is. 076 370 8733 Vehicle reg FJ 84 ZJ GP
On the 05th of April 2024 I was highjacked and kidnapped with my friend. As we were kidnapped the suspects managed to open our banking app forcefully through assault and managed to take out +- R90 000 from my account, in the process of all these acts they made transactions using face recognition feature which I don’t understand the reason why it worked because I got beaten up and my face was no longer the same, I was swollen and bleeding the whole face, still they have managed to take out the money even after through the swollen face. I reported the case at Temba police station cas no:165/04/2024 and on the 6th of April 2024 reported at Capitec bank with ref no: 118034772. Capitec bank called and said that they managed to retrieve -+ 30 000. I don’t understand why because they were supposed to protect me through the security feature put in place transactions were made to process my funds with the wrong face from the one they gave on their system. I don’t know what to do now please any advises?
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