Nonkululeko H

Bad service from Shell garage Protea Glen ext 11

I'm very disappointed at how we were treated at Shell Garage in Protea Glen Ext 11. My brother went to buy bread with R200 and was given change that was short of R10,we went back to verify and talk to them but they said the change was never short. There was even a guy who claimed that he is the manager,then said he is the supervisor. Instead of addressing us with respect and follow the right procedure,he told us that we will never get it. It's our fault and our loss. We even asked him that is that the right way to talk to us, making noise. Why don't you call the cashier,us and rectify what happened. Instead he left us like that standing outside,even the cashier left us like that.So the treatment at Shell Garage in Protea Glen, ext 11 is not up to standard. Staff training is needed coz clearly they missed a few steps in teaching them.