Active since Aug 2024
We had a beautiful stay at the private suite and I forgot my expensive jacket and called as asked if they can keep it for me , I was told that I can collect it at reception. Due to being pregnant I couldn't go back sooner and when I went to reception, ladies told me that they know nothing about the jacket , the manager who was previously there had resigned and that the office was re-arranged and no jacket was found. I sent an email after enquiring about my missing jacket, almost a year later , NO Feedback from Tala. I am so disappointed of the way they handled this , not sure of one of their staff members stole the jacket . !! I am not happy .
Thank you for such an amazing experience so far. And for accommodating me
Thank for the excellent service from day one. All your consultants have provided me with all the information needed