CW
Chantel W
Active since Aug 2024
2
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Reviews
2 reviews20 months ago
Beefcakes terrible commuication regarding refund after they cancel on me
I booked a table for 13 people and made direct payment of R350 per person right away to secure our table for a party on 7 September. Beefcakes communicated back on 14 and 16 August, never mentioning anything about them closing and got the payment. On 21 August I receive a sms and email from Dineplan then my reservation is cancelled due to Beefcakes closing. No mention of refunding me. I tried calling them and sending WhatsApps and no one is coming back to me. This is really upsetting as they have over R4000 which we could spend on our Bride 2 be. I want better communication and I want my (our parties) money refunded ASAP.
0 replies
20 months ago
Beefcakes terrible communication and not paying back my money
I booked a table for 13 people and made direct payment of R350 per person right away to secure our table for a party on 7 September. Beefcakes communicated back on 14 and 16 August, never mentioning anything about them closing and got the payment. On 21 August I receive a sms and email from Dineplan then my reservation is cancelled due to Beefcakes closing. No mention of refunding me. I tried calling them and sending WhatsApps and no one is coming back to me. This is really upsetting as they have over R4000 which we could spend on our Bride 2 be. I want better communication and I want my (our parties) money refunded ASAP.
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
2 (100%)