Thando N

Low quality foods & ****py customer service

I have been a loyal shopper at Quality spending quiet a lot on a monthly basis however in the last couple of months I've been - well, more than disappointed with the quality of food I've been spending my hard earned money on. The maize meal, flour and rice have bugs - huge and disgusting bugs. How? The food is dry - no signs of being in contact with water or any liquid but the bugs are there and obviously who eats food with insects? We have no idea what else might be there which isn't as visible as the bugs. Tried going to the store to let them know of this with a picture of my most recently opened maize mean but I was told to visit the police station since I do not keep receipts. Seriously? As if the experience hasn't been bad enough! Why couldn't they just request my bank statement? Re-issue a receipt from the till point? After 3 months experiencing this I decided to let them know just this once and what do they do? Portray me as a ****? I am so fed up with Quality and honestly won't be spending any more of my money there.. Pity I always found it convenient because I buy EVERYTHING there.