Janett G

WORSTE SERVICE EVER!!!!!

DO NOT BUY FROM THEM. Firstly the timeline they indicate is false. I ordered mine at 17 August 2024 and after supposed to be 3-5 day delivery, I only received an SMS from my local post office that my package is ready for collection. A R 465.56 custom duties fee now needs to be paid and this package is not even delivered to my door as advertised. I have send emails requesting a refund and the first response was that my order has arrived in SA and will be dispatched shortly. This was on 2 September. I sent another email on the 4th of September and did not get a response. Yesterday 5 September another email was sent that was also ignored. THIS IS TERRIBLE SERVICE. If the service is like this I can't think that the product can be as good as the reviews are saying it is. I am not sure if the reviews are legit.