Active since Sep 2024
They double debited me and i logged a refund and tey told me to wait between 7 to 14 days. Well yeah it's been way over 7 to 14 work days and here i am still waiting. When i call everytime i just get your refund is processing. Really is it?? Or are you gonna keep it for the next month after i said i want a refund then you Debit my account again. I know how it works its not the first time
I messaged the sales person at alberton sport and fitness club and told him a day after i signed up for a membership and told him I'm going to cancel my membership (Note that i haven't payed a access fee or any fees yet) and he told me that i need to come back to the gym and talk to the accounts people for cancelation, i told him i didn't pay anything or approved any Debit orders so then why I'm then not part of the gym. A few days after i received a Email of the gym that said welcome to the gym, So a few days ago the same sales person messaged me and said that my debit order came back as failed transaction and i need to pay almost R1000 for the month and the R500 for cancelation fees before a certain time. Now they want to hand me over to dept collections after i cancelled my membership.