Active since Sep 2024
Ipsos South Africa has taken another labor exploitation move. The company used to be a good company but for the past few years Ipsos reintroduced labor broker called Tailormade and moved all it's employees to Tailormade who is now the middleman between Ipsos and it's business in South Africa. When all Ipsos Randburg Call Centre Agents first introduced to Tailormade as their new boss in 2023 January without any proper consultation with the employees marked the end and the failure of Ipsos South Africa Management team to implement a strategic plan to improve it's employment strategy within the business other than going the brokerage way. Ipsos business lately relies on the availability of work from the clients as a result they cannot keep unless there is job available to work on and solely because Ipsos lost its long-standing clients and the company survives through minor weekly contracts and affects the business performance and also brings about Call Centre Agents exploitation especially at their Randburg Call Centre where employees rights are being violated by putting them under Labor Nroker (Tailormade) without any proper consultation. Ipsos is injection millions for this labor exploitation brokerage work to be carries out and also inhousing them at it's expense. Tailormade is standing as Ipsos's labor broker who seems to be aggressive, abusive and exploiting the people. They don't have any union, no freedom of speech, Call Centre Agents gets booked once or twice a month and sometimes don't get booked at all for weeks and months. Ipsos is enjoying at seing what used to be their aset being abused in this fashion. I thing all Ipsos clients should pullout and instruct Ipsos South Africa to reestablish employee wellness environment, abolish labor broker, and bring about employee development.