JW
Johan W
Active since Sep 2024
2
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2 reviews21 months ago
Curemed Brokers one oF the Worst I dealt with.
Curemed is one of the worst medical aid brokers I have ever dealt with. The broker, Conrad Barnard, promised to quickly get me and my family on a medical aid plan. He asked me to pay the first month's premium of over R9000.00. It took him nearly four weeks to get us on a medical aid plan. When the medical aid certificate arrived, the inception date was listed as December 1st, 2024, with a 12-month waiting period. This was not what we had agreed upon. I immediately cancelled the plan, but Conrad Barnard refused to refund me my premium and instead offered me R2000.00. Brokers like this should not be trusted, and I am taking legal action against Curemed.
1 reply
21 months ago
Watch Out for Cross Country Insurance
Cross Country is, in my experience, one of the worst insurance companies in South Africa. I filed a claim for my Mercedes-Benz, and they instructed me to take it to a panel beater. I chose Silver Lakes ARC, an approved Mercedes-Benz panel beater, who provided a quote of nearly R40,000. After waiting for almost three weeks, Cross Country responded, approving only R14,000 and insisting I take my car to Auto Magic, which is not Mercedes-Benz approved. This is less than half the original quote, and they made this decision without having an assessor from Cross Country inspect my vehicle. I also noticed they charged a R6,000 excess fee, even though my policy clearly states there is no excess for me and my spouse. They justified this by saying my spouse is 25 years old. Based on this experience, I cannot recommend Cross Country as an underwriter for short-term insurance.
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