Active since Sep 2024
My experience with Elliot Attorneys in Pretoria has been extremely disappointing and stressful. On November 24, 2023, I specifically requested that they provide a quote before proceeding with any work to avoid unexpected costs. Despite this, they ignored my instructions and invoiced me without prior approval. On the 21st of December, I called their office and asked their secretary to cease all work immediately. However, in January and February, I continued to receive invoices. On the 21st of February, I sent an email once again requesting an immediate cessation of invoicing and highlighting the financial burden their unapproved charges had caused me. I also informed them that I would be transferring my files to another attorney. Despite this clear and repeated request, they sent me seven more invoices in March. By February, I stopped paying due to the lack of transparency and the overwhelming costs. Instead of resolving the matter, Elliot Attorneys escalated it. In May, I was served with a letter of demand, and their response was filled with legal threats, including defamation claims, demands to remove my honest Google review, and the possibility of incurring even higher legal costs. They also pressured me to accept a settlement that included a 15% discount, but only if I paid a large portion of the balance within 48 hours. The lack of professionalism, communication, and transparency from this firm forced me to hire another attorney to defend myself. What started as a request for three simple letters turned into thousands of rands in unexplained fees, endless invoices, and unnecessary legal threats. To this day, I have no clarity on what work was actually done. My experience with them has been one of excessive billing, ignored instructions, and unprofessional conduct. I felt like their primary goal was to maximize their profits at my expense rather than provide fair and honest legal services.
Curemed is one of the worst medical aid brokers I have ever dealt with. The broker, Conrad Barnard, promised to quickly get me and my family on a medical aid plan. He asked me to pay the first month's premium of over R9000.00. It took him nearly four weeks to get us on a medical aid plan. When the medical aid certificate arrived, the inception date was listed as December 1st, 2024, with a 12-month waiting period. This was not what we had agreed upon. I immediately cancelled the plan, but Conrad Barnard refused to refund me my premium and instead offered me R2000.00. Brokers like this should not be trusted, and I am taking legal action against Curemed.
Cross Country is, in my experience, one of the worst insurance companies in South Africa. I filed a claim for my Mercedes-Benz, and they instructed me to take it to a panel beater. I chose Silver Lakes ARC, an approved Mercedes-Benz panel beater, who provided a quote of nearly R40,000. After waiting for almost three weeks, Cross Country responded, approving only R14,000 and insisting I take my car to Auto Magic, which is not Mercedes-Benz approved. This is less than half the original quote, and they made this decision without having an assessor from Cross Country inspect my vehicle. I also noticed they charged a R6,000 excess fee, even though my policy clearly states there is no excess for me and my spouse. They justified this by saying my spouse is 25 years old. Based on this experience, I cannot recommend Cross Country as an underwriter for short-term insurance.
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