Grace D

Bad quality Bad service Be smart DO NOT Use their service

What a lying, unprofessional, ****ming, narcissist and a bully of note this SunSmart guy is - F! vile Very quick to take money and delay installation excuse after excuse , when he finally decides to install he acts like he is doing you a favour whilst one paid for the service and products. His team that does installation is questionable !!! My partner did some digging on the company and it sent us down the rabbit hole, it was at that point I realized I have just got myself in die moer in with Sun Smart. After installation we encountered faults with our electrical system wires were not connected correctly, that was sorted. But then we realized that the inverter itself was also faulty and we were told stories they took it away and away it went. Days, weeks and 2 months of waiting in the winter months for our Inverter to be replaced the bullying, the narcissist behavior we received was appalling nt forgetting the lies and excuses. I was ready to go open a case of theft and they randomly decided to return and reinstall the Inverter. Months went by the inverter was working fine and 2days ago a fault occurs at this point we dnt even want to bother with Sun Smart nothing smart about them.