Fred H

Not looking their part???

I recently visited South Africa from Australia due to my mother's passing. Whilst there and days after the funeral, I went to a mall just opposite this business. I had hired a car...just a simple Toyota. Upon entering I was greeted by what seemed to be the only black sales person. I did not mind chatting to him. I am in the market for a car for when i retire in SA so I wanted to test drive a car that I really liked. Apparently, they could not find the keys to this car anywhere however it was moved outside just a couple of hours before...he must've looked for the keys for over an hour. I chose a different car? Same deal, no keys which led me to believe that this was done on purpose. I was obviously not impressed with the situation as I know their cars sleep inside and someone must have had the keys...I tend to think that I do not look like a BMW purchaser, you know the shoes, watch, mobile and top of the range hired car etc...I am just a plane guy however I do own a brand new BMW X5 30D Msport with a few added options which I purchased in Australia. I have owned BMW'S for the past 25 years and bought them brand new. I can only assume the lost keys was due to me not fitting their profile. I will not be purchasing a car from them and rather look at taking my business and hard earned money elsewhere where better honest service is met by me. Sis I say to this business. I am better off going to BMW Somerset West where I bought my cars before, much better service and no judging of how you look.