Active since Sep 2024
Their website says create a resume for free and when downloading what you created it gives payment options. I chose 0.95 dollars once off payment for 7 days limited services. They decide to deduct 0.95$ plus 19.95$ altogether, I realized it was a **** and I requested them to cancel and refund my money immediately, they told me I will be refunded withing 7 working days. When following up on my refund they tell me they only refunded me 0.95$ and that 19.95$ is non refundable, I did not authorize that payment
I deposited money into my account, but the balance did not reflect, I reported the issue via their chat platform which is not helpful at all. All the agents I speak to keep telling me issues been escalated but never resolved. Inquired the 4th time today I'm still told my issue is been escalated and to wait 48 hours, it's been a week now, how many 48 hours must I wait till issue is resolved? All agents are horrible they leave the chat as soon as I request to be put through management. Why are yol ****ming people? Such a big company? I will report this **** activities