Hollywoodbets
Verified Business
Hollywoodbets
Verified Business
1,532 Reviews (last 12 months)
Responds in 5 hours 41 min
AI Review Summary
Based on recent customer reviews, Hollywoodbets faces severe criticism across virtually all areas of its customer experience. Customers consistently describe a platform that collects deposits efficiently but struggles with payouts, account access, game fairness, and support responsiveness. While a small minority praise fast withdrawals and friendly individual agents, the overwhelming sentiment reflects deep frustration, distrust, and allegations of rigged gameplay and deliberate withholding of funds.
Top Strengths:
- •Staff, Service & Experience Quality: A handful of customers praise individual agents like Kisha, MmaTumelo, and Siyanda for resolving issues promptly and showing patience. These isolated positive experiences stand out against widespread negativity.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
2.9Trustindex Rating
#5Ranked In Betting & Gambling
5 hours 41 minutesAverage Time To Reply
-79 NPSRecommended: Unlikely
Replied to 93% of negative reviews
Typically takes less than 5 hours 52 min to reply
TrustIndex
2.9
Score
Ranking
#5
in Betting & Gambling
Avg Reply
5 hours 41 minutes
NPS Score
-79
Recommended: Unlikely
Replied to 93% of negative reviews
Typically takes less than 5 hours 52 min to reply
Review Distribution
1.4|1,532 Reviews
May '25 - Apr '26
5(7.4%)
4(1.4%)
3(1.7%)
2(2.2%)
1(87.3%)
5(7.4%)
4(1.4%)
3(1.7%)
2(2.2%)
1(87.3%)
Recent reviews (1,532)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
LD
Lester D
1 reviews | Active since Jan 2020
18 Mar 2026, 21:09
How do you stil call this a gamble?
Does anyone else just feel like this bookie is just taking? I can play any game and even get a free spin it does not give you anything in return, rtp does not exist. This is not gambling it's called robbing loaded thousands daily, just don't have the drive to play no more, IL take my money where it's valued, thanks hollywoodbets for a awful experience, happy robbing
Helpful (0)
|Replies (0)LD
Lester D
1 reviews | Active since Jan 2020
18 Mar 2026, 21:09
How do you stil call this a gamble?
Does anyone else just feel like this bookie is just taking? I can play any game and even get a free spin it does not give you anything in return, rtp does not exist. This is not gambling it's called robbing loaded thousands daily, just don't have the drive to play no more, IL take my money where it's valued, thanks hollywoodbets for a awful experience, happy robbing
0
Replies (0)MS
Morne S
1 reviews | Active since Jan 2020
18 Mar 2026, 19:47
Don't play here
I will never ever recommend anyone in SA to put their money in this online gambling site. These people are worse than vulgers. You will 100% loose your money in a blink of a eye. Go look in the reviews section, you will note that a lot of customers complaining are white folks and then look at their overall rating,it's not even two star's, however in their app they have a 5star.... pathetic....don't believe the bull**** computerised answer's they give you cause their customer service is also pathetic....keep on scrolling and never ever play on this site.
Helpful (0)
|Replies (0)MS
Morne S
1 reviews | Active since Jan 2020
18 Mar 2026, 19:47
Don't play here
I will never ever recommend anyone in SA to put their money in this online gambling site. These people are worse than vulgers. You will 100% loose your money in a blink of a eye. Go look in the reviews section, you will note that a lot of customers complaining are white folks and then look at their overall rating,it's not even two star's, however in their app they have a 5star.... pathetic....don't believe the bull**** computerised answer's they give you cause their customer service is also pathetic....keep on scrolling and never ever play on this site.
0
Replies (0)KC
Keneilwe C
1 reviews | Active since Jan 2020
18 Mar 2026, 16:27
I want my refund back
I am not happy with hollywoodbets service I requested a reversal for funds to be reversed bank into my account yesterday around 5pm from instead money voucher I made on the 16th March 2026 and when I followed up today because I didn't receive the funds I was told that the funds was withdrawn and I should call the bank , when I called the bank they told me that the on 500r was still active and the one was canceled by hollywoodbets they even send me a new pin for the active one and said I should contact hollywoodbets directly when I did they say there is no such on they said it shows that both 500r are not active thats why I didn't receive it on my account i want my wins of 500r there is even proof of the call with the agent saying hollywoodbets canceled it n its not withdrawn which they dont wanna listen to i want my money back ... and not lies and stories to wait for 24-48 hours and still get a lie same story that it was withdrawn mean while I haven't done such
Helpful (0)
|Replies (0)KC
Keneilwe C
1 reviews | Active since Jan 2020
18 Mar 2026, 16:27
I want my refund back
I am not happy with hollywoodbets service I requested a reversal for funds to be reversed bank into my account yesterday around 5pm from instead money voucher I made on the 16th March 2026 and when I followed up today because I didn't receive the funds I was told that the funds was withdrawn and I should call the bank , when I called the bank they told me that the on 500r was still active and the one was canceled by hollywoodbets they even send me a new pin for the active one and said I should contact hollywoodbets directly when I did they say there is no such on they said it shows that both 500r are not active thats why I didn't receive it on my account i want my wins of 500r there is even proof of the call with the agent saying hollywoodbets canceled it n its not withdrawn which they dont wanna listen to i want my money back ... and not lies and stories to wait for 24-48 hours and still get a lie same story that it was withdrawn mean while I haven't done such
0
Replies (0)TS
MS
Michelle S
1 reviews | Active since Jan 2020
17 Mar 2026, 18:16
Evil and useless
Leave this site for a few days.. come back and its stull as useless as before!! One pathetic feature in R600. I will leave my account open long enough for Gambling Board to complete their investigation and after that you can go straight to hell! Its not even enjoyment any longer its a few minutes of being ****** blind!!:
Helpful (0)
|Replies (0)MS
Michelle S
1 reviews | Active since Jan 2020
17 Mar 2026, 18:16
Evil and useless
Leave this site for a few days.. come back and its stull as useless as before!! One pathetic feature in R600. I will leave my account open long enough for Gambling Board to complete their investigation and after that you can go straight to hell! Its not even enjoyment any longer its a few minutes of being ****** blind!!:
0
Replies (0)T
Tshililo
1 reviews | Active since Jan 2020
17 Mar 2026, 15:21
I’ve had a great experience with Hollywoodbets — the platform is user-friendly, payouts are reliable, and the variety of games and betting options keeps me engaged and entertained
I’ve had a great experience with Hollywoodbets — the platform is user-friendly, payouts are reliable, and the variety of games and betting options keeps me engaged and entertained.”
Helpful (0)
|Replies (0)T
Tshililo
1 reviews | Active since Jan 2020
17 Mar 2026, 15:21
I’ve had a great experience with Hollywoodbets — the platform is user-friendly, payouts are reliable, and the variety of games and betting options keeps me engaged and entertained
I’ve had a great experience with Hollywoodbets — the platform is user-friendly, payouts are reliable, and the variety of games and betting options keeps me engaged and entertained.”
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Replies (0)BM