Nikaylen A

Terrible co ordination

Pulse Tiles - Berea / overport - had a special for ZAR 400.00 for a bookshelf, rag, iron and kettle. I went to the store on 29.08.2025 - I called in and the person that answered said that I must rush to their store as it is getting sold out, when I got there, the store was closed due to Friday being a prayer day which is understandable as I know not all businesses close for the same (I could have been notified) and I do not live close by). Thereafter I enter the store, its been over 1 and a half hour, back and forth, I had to wait for a quote and then I can only purchase the special, the salesman was up and down with multiple people and I was promised it would only take 5 mins. After the 4th time of asking, it was no change. To get a special that they specially advertised was a nightmare, if they do not have the man power to run it, dont promote it. I did report it on their advertising platform on social media and it was deleted. I am very upset as my time and effort was wasted. I rather pay the full price and get it elsewhere - learnt my lesson.