LO
Lee O
Active since Jul 2011
6
Reviews
0
Industries
Reviews
6 reviews1 month ago
Big Domain/Hosting Migration done right!
Had a big migration of hosting/domains from another service provider to Vander Host. Myself and Storm spend alot of time after hours to get this done. Just the sheer dedication to spend so much time, in the evenings, once on a Friday, to make this migration as smooth as possible, can rarely be said to any other Service Provider. Im glad i made the move.
53 replies
5 months ago
Top Notch Service
Vander Host, always willing to help. Swift, Professional and Friendly Service. Been with you guys for a long time. I can see myself growing my company with you. Keep up the good work and service as you always do since i joined.
71 replies
15 months ago
I am so ashamed of myself
Possibly the worst mistaken i have ever made, but luckily also, i did not signup my other company vehicles. It is total torture to speak to customer care, everytime get put through to someone, i need to re-verify myself. Managers are ALWAYS in a meeting when wanting to speak to them My Fuel sensor is not working, since my installation in Nov24. They came out 1st time to "repair" in early Jan25. Still not working. The schedule a 2nd repair and has already re-scheduled and scheduled 3 times. They seem to not understand that it is financially damaging if they can just re-schedule as they wish. I have taken into consideration "out of control events" but when they phoned me 28/01/2025 about me schedule for today 30/01/2025, they advised me to change to 03/02/2025 8-10am. Right. On that same call i told them they are going to reschedule again, which i was advised "nnnnooo". So help me they phoned me today 30/01/2025 and said, the 8-10am will be changed to 3pm. I mean, so comfortable to change schedules as if they are god and we just need to fill by THEIR time. My complaint is not just about this though, emailling customer care, no responce. the lady who gave me "training" could not complerte the training because of the fuel sensor and the MiFleet is still not activated. That lady has now disappeared, no answer emails nothing. Then trying to contact a manager to ask when they will stop playing games just repeats itself, with the whole traumatising experience. Lets not mention the "pain" i had to go through inquiring why thay will/may levy additional fees because my device was seen as "out of warranty" given that it was installed in 2024. That was resolved, but still, the competency is so low that this is the stuff they tell me. I am ashamed to have signed a contract with them, but ... atleast my other vehicles are safe without this kind of mess
106 replies
51 months ago
What a Mistake and Financially Damaging
Looking at the comments below, i feel inspired to express my feelings aswell. It seem most of us has the same problem, Communication! I have ordered not so long ago, but i would've appreciated communication, they simply do not respond. their website notifies that if you order before 12:00, for receive within 2 Business days. The fact that i havent received it yet, may be because of some sort of delay, so i would've appreciated communication. They are financially damaging me, as i now need to find other suppliers that can fulfill my R6000 order for printer toners, whilst they have my money. Strange enough, speaking to their Payment Gateway, who processes Payments, they have only good things to say about them and made it very clear up to 48hours could be expected for a response, after that, they will send another request ... makes me wonder. But, in conclusion, they honestly need to work on their business and communication model and should stop making people feel like they were SCAMMED. I wont make a mistake again to buy from them.
0 replies
62 months ago
Car Care Clinic VEREENIGING BRANCH. THANK YOU
My 1st time visiting Car Care Clinic in VEREENIGING on 11/03/2021. Took the Company vehicle for a Service. I am extremely impressed with their Service. I did not take everyone's names, but i wish to THANK EVERYONE for their fantastic Service. I was communicated with several times for faults that was detected upon their inspection and was advised accordingly. They did extra effort to fulfill my additional requirements and was helpful all the way through. The Vehicle was cleaned thoroughly was work was conducted, better than most Car Washes could do it. THANK YOU ONCE AGAIN. I will support you as far as possible for most of my Company Vehicles.
0 replies
62 months ago
A Big Thank you to BriteLink
I have only experienced Professional, Caring and Helpful Service from BriteLink. On a regular basis do i correspond with Graham Hodson and i honestly must say its a joy. I hereby Publicly Thank EVERYONE at BriteLink for their Professional Service and Assistance with regards to Vumatel Fibre installations and faults.
0 replies
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5 Star
4 (66.66666666666667%)
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1 Star
2 (33.333333333333336%)