Lungelo Z

Hyndai Ballito is not a dealer but a franchise by the name Prestige motor group

HYUNDAI BALLITO has a bad service! Hyndai Ballito service is horrible, I am dealing with Sashin and his service is really bad, with lack of communication and professionalism.My mom purchased a car from them on June 2024 the car was a preowened hyndai Atos, when we signed the contract it's stated that the car had a maintenance plan and when I had to send the car for service they requested me to pay and I was confused meanwhile the was overdue. I called them to assist with updating with liquid capital and that took them a month to sort this out. When I had to go for service they told me my car doesn't have a maintenance plan, but service plan when I called they mentioned that they made a mistake and what is confusing my contract state the car has a maintenance plan. The car is displaying door signal even if the doors are closed and this thing keeps on making noise, my drivers window machine is faulty. I also did a research that the car sold to my mom the car belonged to Pinky doll car rental, they didn't declare that this car had an accident history. Yesterday I tried to speak to the manager by the name of Clinton about the car and planning to trade in the vehicle, he's ignoring my text. When he responded he asked who was was the sale person and I responded that it was Matty Ndlovu, the manager said he doesn't have a sales person by that name. I have had the bad experience and I don't which no one ever purchase a car from this dealership. I have all the chat with the manager kept as evidence because I need to call wesbank to inform my problem.