tanya C

Poor service, lack of management skill and compassion

I had the unfortunate experience of poor management and compassion by your staff at the Durban North Kensington branch. My neices and my 5 year old autistic son entered the store to have dessert- my son is a picky eater, so he would not eat cake instead we took a small box of Mcdonalds chips- the only thing he eats! Upon ordering our cake- the manager comes to the table and very rudely....without asking any questions tell us that we cant bring outside food inside. He said that and walked off..didnt bother to hear us...we asked if we could sit oit side and eat the chips with the cake and he just said no and rushed off. Poor pathetic people skills from this store!