Chateau Gateaux
Unclaimed Business
|3.7|3 Reviews (last 12 months)|This business does not respond to reviews
Chateau Gateaux
Unclaimed Business
|3.7
3 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
3.7|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceST
Siyabonga T
1 reviews | Active since Apr 2026
30 Apr 2026, 13:53
All things Pastries place recommendations
Entry Greeting from employees 100/10 Services 100/10 Pastries ***0/10 Red Velvet cake 🍰 ***0/10 Overall experience had the best pre-birthday celebration with them Presentation fits the taste elegance at it on best
Helpful (0)
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Siyabonga T
1 reviews | Active since Apr 2026
30 Apr 2026, 13:53
All things Pastries place recommendations
Entry Greeting from employees 100/10 Services 100/10 Pastries ***0/10 Red Velvet cake 🍰 ***0/10 Overall experience had the best pre-birthday celebration with them Presentation fits the taste elegance at it on best
0
Replies (0)MS
Marisa S
1 reviews | Active since Mar 2022
21 Feb 2026, 14:31
************** at Illovo Chateaux Gateau
Yesterday I went to the Chateau Gateaux at Thrupps in Illovo. It is my daughter's 20th birthday and we have the app so we were browsing for birthday cakes. The shop attendant, Thandeka, was extremely rude and told us we were not permitted to open the fridge to look at cakes. She was clearly discriminating against me based on my appearance. I have been a supporter of Chateau Gateaux for many years but the way we were treated was ****** and in transgression of our basic human rights. I had to insist several times to speak to the manager. Thandeka proceeded to loudly admonish me in a language that I only sp****ly understand which is extremely discriminatory. The manager would not disclose Thandeka's name and surname. I had to request this information repeatedly before a name was reluctantly given. I will be pursuing this matter. I thought we were moving forward as a country and racial and social ************** was not tolerated. Clearly Chateau Gateaux does not share this sentiment.
Helpful (0)
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Marisa S
1 reviews | Active since Mar 2022
21 Feb 2026, 14:31
************** at Illovo Chateaux Gateau
Yesterday I went to the Chateau Gateaux at Thrupps in Illovo. It is my daughter's 20th birthday and we have the app so we were browsing for birthday cakes. The shop attendant, Thandeka, was extremely rude and told us we were not permitted to open the fridge to look at cakes. She was clearly discriminating against me based on my appearance. I have been a supporter of Chateau Gateaux for many years but the way we were treated was ****** and in transgression of our basic human rights. I had to insist several times to speak to the manager. Thandeka proceeded to loudly admonish me in a language that I only sp****ly understand which is extremely discriminatory. The manager would not disclose Thandeka's name and surname. I had to request this information repeatedly before a name was reluctantly given. I will be pursuing this matter. I thought we were moving forward as a country and racial and social ************** was not tolerated. Clearly Chateau Gateaux does not share this sentiment.
0
Replies (0)SM
Shashika M
1 reviews | Active since Aug 2015
17 Jan 2026, 13:19
Great Service
I would like to especially compliment the manager Sipho Ngcobo , of Chateaux Gateaux At the Galleria Mall for his mannerism & friendliness & great customer service. He takes care of his clients , always has a kind word & smile & even when you’re simply passing through he will acknowledge you with a smile & wave . The staff are also to be complimented for their friendliness & service. It’s this type of attitude that keeps clients happy & returning.
Helpful (0)
|Replies (0)SM
Shashika M
1 reviews | Active since Aug 2015
17 Jan 2026, 13:19
Great Service
I would like to especially compliment the manager Sipho Ngcobo , of Chateaux Gateaux At the Galleria Mall for his mannerism & friendliness & great customer service. He takes care of his clients , always has a kind word & smile & even when you’re simply passing through he will acknowledge you with a smile & wave . The staff are also to be complimented for their friendliness & service. It’s this type of attitude that keeps clients happy & returning.
0
Replies (0)