SM
Shashika M
Active since Aug 2015
14
Reviews
0
Industries
Reviews
14 reviews3 months ago
Poor Service
Very Poor service from One Stop Tours . I sent an enquiry for holiday packages available in February & in particular for the Valentines trip to Turkey . I also requested for solo passenger costs for that trip . I was contacted by Annie Bhroonath on the 8th requesting which destination I was looking at & I responded on the 9th as per above . I am still awaiting a response to my email enquiry.
56 replies
3 months ago
Talented & Skilled The******
Regarding Fleur De Lis Spa at the Royal Hotel Durban ..I would like to acknowledge & compliment Amanda Gumede -( No3 ) as she advised me emphatically. I attended a session on Thursday with a very painful stiff neck & shoulder & upper back lasting over 3 days & even purchased an electric neck massager for relief . The pain kept me from sleeping & I couldn’t get an appointment for phsio at short notice . I decided a proper massage might help. Amanda’s hands were magic . She knew exactly where to apply pressure & the intensity was perfect . She managed to loosen knots that broke with a bit of neck rolling . I walked out pain free . She is highly recommended & it was evident from the beginning of the therapy which started with a foot massage that she was intent & not simply there for the sake of it . Great job Amanda . You’re my designated the****** going forward.
0 replies
3 months ago
Great Service
I would like to especially compliment the manager Sipho Ngcobo , of Chateaux Gateaux At the Galleria Mall for his mannerism & friendliness & great customer service. He takes care of his clients , always has a kind word & smile & even when you’re simply passing through he will acknowledge you with a smile & wave . The staff are also to be complimented for their friendliness & service. It’s this type of attitude that keeps clients happy & returning.
0 replies
3 months ago
Woolworths Ripoff
Very Disappointed with Woolworths . I purchased Pre-packaged Lamb Knuckles from the Galleria Branch . Only to find the underside of every piece with huge bones . Aside from the top there was nothing except bones .. couldn’t even cut through . We pay high prices for quality and content R269.99 Kg . I might as well have stewed it for my dogs .
0 replies
18 months ago
Outstanding Service and Quality Garnent
A Fantastic & most satisfying & rewarding Experience from start to finish .Inga Goldberg , what a delightful experience & service unsurpassed .A seamless process . I made my 1st purchase of a puffer coat a week before leaving for Europe towards the 3rd week in September only to find I selected the incorrect size.I was hard pressed the weather abroad was unfavorable. I considered taking it to a tailor but decided against as it would have spoilt the garment & I didn’t want to. I had already removed the casing from the inner. So was skeptical about the return. I Contacted the company & my mail was responded to almost immediately & so very decently by Inga who immediately wanted to arrange a pick up due to 30 day return policy .Alas I was out of time & decided to wait until I returned. 3 weeks later I returned & contacted Inga again . She picked up right where we left off The garment was collected & less than a week later I received my jacket today at the correct size . No issues & no debates ..I work in a service based industry & this company ticks all boxes. Although I didn’t wear my beautiful Jacket on this trip , on my next trip it is the 1st item I will pack . Outstanding service and product to match .
0 replies
26 months ago
Complaint about being Conned by Zim Plumbers & Maintenance
Complaint & review about Dave De Beer Be of Zim Plumbers & Maintenance. Be very wary & cautious when using the services of Dave De Beer of Zim Plumbers & Maintenance who usually works in the North Coast Durban Area , Zimbali , Ballito , La Mercy. I paid him R9900 to attend to general maintenance in my beach front apartment &. Replace a toilet seat for R9900 .. Quoted for replacing all cupboard hinges & replaced a few here & there in a big apartment full of cupboards where 2 cupboards fell again .. One was redone after waiting for some time & endless follow ups . The bathroom cupboard door is still hanging. Had to Complete damp sealing in the bathroom & paint the wall . 1/3 of the wall was painted . And it’s damp again . It didn’t last 3 months . Silicone and paint is the way he operates .Bathroom cupboard has fallen to the ground.. He brought his friend an independent wood worker who advised that the hinges should be plated . I paid him R1200 incl , for a toilet seat as he had to order it & I trusted him to be honest & act with integrity. After numerous follow ups & excuses , tomorrow & end of week , he refunded the money for the toilet seat almost 2 months later . Rest of the work he said he will redo . That was in December 2023. I engaged him in October 2023. He has blocked my number on what’s up. Doesn’t answer calls & just behaves as if nothing has happened. Be very careful with this service supplier. He sent his workers last Friday to attend to the hinges , without notifying me the owner so I can make arrangements with the tenant & tenant refused as he was unaware . Don’t be conned out of your hard earned money where some of us have to take a loan to maintain our assets
0 replies
29 months ago
SAA - Outstanding Experience in Client Care
I flew SAA for the 1st time on Saturday 10 Dec 2023 boarding at 10:40 am & what a truly surprisingly pleasant experience.. With all the negativity surrounding SAA it was not my ideal choice , but WOW , now I will be changing my choice of airline service provider. I mentioned the time of check in as I can’t recall the Indian check in attendants name . She was most pleasant & helpful with seating us comfortably. I was hungry & had bought a snack to tide me over . Well imagine my delight when on the plane we were provided with snack boxes that were substantial & cool drinks . When I tried to exchange the drink , the flight attendant said have both . These are the little things that make a huge difference. Other airlines don’t offer the same courtesy on domestic flights & it sets this airline apart from the others . I will definitely be spreading the word .. it made my experience an absolute delight. Well Done SAA ..
0 replies
33 months ago
Woolworths Service Musgrave
I was not feeling well & emotionally drained & miserable I stopped at the Woolworths store at the Musgrave Centre on 8 Aug for 2 coffees .The reception I received and manner in which I was treated actually distracted me from my mood & made me smile . Jacquline Pillay at the food tillpoint was friendly & warm & eager to please . The staff at the sit down food area were busy but came around asking if I was assisted. & food manager Phumla took over efficiently & effortlessly with a pleasant disposition . However The person who stood out for me was Wonder at the coffee bar . My beverage was already pre sweetened & unknowingly I added extra sugar & mentioned it was too sweet. To my utter delight , Without any hesitation or complaint or even referring Wonder replaced my coffee . This was unexpected & this type of outstanding service is worthy of mention.. One never knows when another might need A kind word or gesture to lift their spirits & do it unknowingly & it changes everything even momentarily.. it made a difference to me . Thank you Wonder at Woolworths Musgrave Coffee Shop & Phumla & Jacquline for making me smile briefly 🤗 Small gestures go a long way .
0 replies
38 months ago
Hyundai Unscrupulous & questionable Ethics
1* is too generous for Hyundai Pinetown. My friend signed a deal on 28 Feb 2023 & 24 hrs later cancelled on 1 March 2023. He had already paid a deposit of R290K for another vehicle .He heard from them precisely 7 days later on the 8th advising they are waiting for the bal of paymt. He disputed this as he cancelled within 24 hrs & now the company is charging him R29K cancellation costs plus costs of accessories which was meant to be offset by the trade in. Nobody contacted him or acknowledged his mail to them on the 1st March until he made enquiries on the 8th . He contacted the complaints Dept & this is their response.I have witnessed& felt the mental anguish experienced & stress as well as additional costs for an attorney to advise. As a potential client I would never purchase from Hyundai again & would encourage my circle of family & friends to do the same. We are a family & group of professionals who regularly change cars. They have no integrity & bring their brand into disrepute. Hyundai doesn’t care about their customers.
0 replies
49 months ago
RCS & Cape Union Mart . Thieving Organisation
RCS , Cape Union Mart Richards Bay .I am speaking to you . I am forced to select 1 star to enable me to write this review. My balance on my Cape Union Mart Acc is Nil since last year until I purchased a sweater for R499 in February 2022 which I returned a few days later. Therefore the balance is nil . I have been harassed by numerous RCS “ SMS , calls from the collection company & emails advising me of an outstanding and arrear balance of R124.34 & now increased to R125.60 . When collections contacted me I advised my balance is Nil & what did I purchase which they could not answer & replied it’s arrears on service fees .. Service Fees of R125.60 on an account with a Nil balance & for returning an item ? This is thieving. Stealing from consumers who are helpless to do anything. I received another lengthy message this morning that went on almost 2 minutes about a negative credit rating & being handed over to collections & adverse effect on my credit rating . RCS your financial company operates as an untrustworthy thieving unscrupulous undesirable organization. You have threatened me for no possible reasonable explanation. And you give reputable retailers like Cape Union Mart & Queenspark & Green Cross a bad name because they’re affiliated with your company. I have settled this bill of R125.60 on Saturday 16 April 22 & yet I still received a threatening email that it’s been handed to collections Dept and a phone call this morning. If consumers like us who shop at the above stores stop purchasing from these stores because of your dishonest business practice retailers will lose their clients . I am closing my Cape Union Mart Acc as soon as this balance is cleared by Tuesday as well as queenspark Acc & will never shop there. I will be certain to promote this news to people in my circle to caution them against your dangerous business practice. Cape Union Mart , get out of RCS . They are hurting you .
74 replies
Review Distribution
5 Star
5 (35.714285714285715%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (14.285714285714286%)
1 Star
7 (50%)