Honey K

****mers

I took to my car for service at Vw acardia. I was assisted by Alex from service department. What happened is that they didn't service my car theu just updated the kilometers on the speedometer without servicing it. Because few days later after collecting my car Alex called me and asked when i'm i bringing the car for service because the service kit was delievered. So i was suprised because my car shows me that the kilometers where updated but how come, that the service kit be delivered while the kilometers where updated with 15 000. Alex called me several time for me to bring the car for service. Unfortunately by the time i was supposted to go to Pretoria my car was involved in an accidents. When i try to call service department and ask to speak to Alex theu always tell me that he is busy or unavailable. I am not happy at all. All i wanted from Alex was my service kit i was gonna take my vehicle somewhere else. Because it simply shows that it's not the first time they do this. Which means they always do not only with me but other vehicles. Next time when you take your car there make sure you put a mark on the Oil filters or even plugs so that you'd be able to see if they were changed or not. I feel sorry for the women.