Active since Oct 2024
First and foremost, I am a regular customer at Uniq, love the quality love the clothing but I must say HORRIBLE SERVICE specifically at the bel air shopping center! The manager herself doesn't attend to any customers and yells at workers in-front of customers? VERY UNPROFESSIONAL, also inhumane as there is a manner speak when rectifying or reprimanding. I suspect a power dynamic at play as I have been noticing this each and every time I am at Uniq bel air. Workers standing around the door leaning on objects, making jokes to each other (3 woman all the time) just staring at customers as they walk in... each occasion I have went into the uniq store in Bel air I have witnessed this. Last week when I came rushing 15 minutes before 6pm I had noticed an unwelcoming energy and I heard whispers complaining that the store is about to close why am I arriving at this time??? THIS IS SO WEIRD? I asked for the manager to report this & her herself is a questionable character, I don't blame the workers as their "leader" doesn't seem to even care about the company name/reputation. Never going back to the bel air store UNFORTUNATELY and I will make sure to inform everyone how unpleasant of a store it is.