FP
Faghrie P
Active since Oct 2024
2
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Reviews
2 reviews13 months ago
SUrge plug warranty
This is the worst company to purchase a surge plug from and the service is beyond poor as the ask the same questions over and over as well as ask for the same documents over and over with no help what so ever. I purchased afew surge plugs with this company and eventually when i needed to claim for the warranty they refuse to help and make excuses as to why they can not assist. I have spoken to multiple people who all has different stories. they let you get a quote and let you pay for call out fees and never end up assisting with anything. The surge plugs is just a waste of money if you own one i segest you get rid of it even throw it far away of it and rather get yourself a Ellies plug as it is a better quaility If it was possible to give negtive stars i would
0 replies
18 months ago
Mweb fibre
I am sick and tired of Mweb and their fibre connection, my fibre gets debited from my account on the 26th of every month. For the past 2 week I have had no fibre, when I try calling them I get put on hold for over 39minutes,when I eventually get through I was told my fibre was paid, even though it is paid Mweb refuses to re activate my line and will still charge me the full amount at the end of the month. I rather get told there's amount owing for a service which I did not approve or take and when asked for proof of this I get told I must speak to the sales team, I have sent numerous emails and still recieved no help, Mweb is refusing to re activate my line and when asking for ot to be canceled I get no response what so every. I just honestly think it's really unfair that I am paying for a service which I can not use, Mweb is the worst internet provide to ever use
106 replies
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1 Star
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