LM
Lize M
Active since Oct 2024
5
Reviews
0
Industries
Reviews
5 reviews18 months ago
Do not recommend!!!
I do not recommend!!! Worst company I have ever dealt with. We bought a Sealy matress in August 2021. My partner called the Bed Center to let them know in April that the matress is faulty, and we never got any feedback and also never followed up. In September 2024, I phoned them again as I am currently pregnant and have been sleeping in the spare room since the beginning of September as a spring pierced through the matress, and the matress is extremely uneven. This was an extra firm matress, and that was our original complaint to the bed center in April. They send out an assessor that confirmed the matress is faulty. There was 3 small faint stains which they want to charge a R2250 penalty which makes you wonder if they sell faulty matresses back to the public as it needs to be cleaned then they also want to charge us a warranty penalty of R3119 as it was a month after the 3 year warranty. If this was dealt with when we first put in the complaint, we wouldn't have been in this mess.
0 replies
18 months ago
I do not recommend!!!
I do not recommend!!! Worst company I have ever dealt with. We bought a Sealy matress in August 2021. My partner called the Bed Center to let them know in April that the matress is faulty, and we never got any feedback and also never followed up. In September 2024, I phoned them again as I am currently pregnant and have been sleeping in the spare room since the beginning of September as a spring pierced through the matress, and the matress is extremely uneven. This was an extra firm matress, and that was our original complaint to the bed center in April. They send out an assessor that confirmed the matress is faulty. There was 3 small faint stains which they want to charge a R2250 penalty which makes you wonder if they sell faulty matresses back to the public as it needs to be cleaned then they also want to charge us a warranty penalty of R3119 as it was a month after the 3 year warranty. If this was dealt with when we first put in the complaint, we wouldn't have been in this mess.
159 replies
18 months ago
Worst company
I do not recommend!!! Worst company I have ever dealt with. We bought a Sealy matress in August 2021. My partner called the Bed Center to let them know in April that the matress is faulty, and we never got any feedback and also never followed up. In September 2024, I phoned them again as I am currently pregnant and have been sleeping in the spare room since the beginning of September as a spring pierced through the matress, and the matress is extremely uneven. This was an extra firm matress, and that was our original complaint to the bed center in April. They send out an assessor that confirmed the matress is faulty. There was 3 small faint stains which they want to charge a R2250 penalty which makes you wonder if they sell faulty matresses back to the public as it needs to be cleaned then they also want to charge us a warranty penalty of R3119 as it was a month after the 3 year warranty. If this was dealt with when we first put in the complaint, we wouldn't have been in this mess.
0 replies
18 months ago
PLEASE DO NOT SUPPORT
I do not recommend!!! Worst company I have ever dealt with. We bought a Sealy matress in August 2021. My partner called the Bed Center to let them know in April that the matress is faulty, and we never got any feedback and also never followed up. In September 2024, I phoned them again as I am currently pregnant and have been sleeping in the spare room since the beginning of September as a spring pierced through the matress, and the matress is extremely uneven. This was an extra firm matress, and that was our original complaint to the bed center in April. They send out an assessor that confirmed the matress is faulty. There was 3 small faint stains which they want to charge a R2250 penalty which makes you wonder if they sell faulty matresses back to the public as it needs to be cleaned then they also want to charge us a warranty penalty of R3119 as it was a month after the 3 year warranty. If this was dealt with when we first put in the complaint, we wouldn't have been in this mess.
0 replies
18 months ago
Do not support!!!
I do not recommend!!! Worst company I have ever dealt with. We bought a Sealy matress in August 2021. My partner called the Bed Center to let them know in April that the matress is faulty, and we never got any feedback and also never followed up. In September 2024, I phoned them again as I am currently pregnant and have been sleeping in the spare room since the beginning of September as a spring pierced through the matress, and the matress is extremely uneven. This was an extra firm matress, and that was our original complaint to the bed center in April. They send out an assessor that confirmed the matress is faulty. There was 3 small faint stains which they want to charge a R2250 penalty which makes you wonder if they sell faulty matresses back to the public as it needs to be cleaned then they also want to charge us a warranty penalty of R3119 as it was a month after the 3 year warranty. If this was dealt with when we first put in the complaint, we wouldn't have been in this mess. Please go have a look at Sealy reviews
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
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3 Star
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2 Star
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1 Star
5 (100%)