Montoedi M

Bad Experience with Rise

We have not renewed our contract with Rise Property as they were deemed an unsuitable partner in year one of the 3 year contract and it never got better in the next two years. Suffice it to say if I had to, I would not recommend this management agent to even my worst enemy. It was a real nightmare dealing with them. 1. I never felt like Rise respected us as a client...very condescending 2. So often Rise will quote the Act when its in their favour but never when its against them. 3. Management Agents will always know the law more than BOT members and this was largely abused by Rise. 4. I dont know how many time Rise threatened to sue BOT members... 5. The list goes on My real concern is that the system allows for service providers like Rise to continue operating with impunity...I remember once we reported them to CSOS and the person helping us at CSOS was told to seat down because of a technicality which required time and energy i did not have. The processes of PPRA do not make it easy to hold service providers like Rise to account and unfortunately they will continue to operate with impunity...i know this because the MA we had before Rise was just as bad and continues to operate with no consequences. People like me will come to Hello Peter with the hope of preventing others to fall into the same misfortune as us...that is mainly the purpose of this review.