Charel P

STAX Woodlands Boulevard.

Worst customer service experience in my life at STAX Woodlands Boulevard! Took a kettle (not a cheap one) back due to manufacturing defect for a refund. They refused to give me a refund, although it is still way under the warranty date. I took them to the same kettle on display and high and behold, this kettle has the same defect. Opend another two kettles, yup, you guest it, they too have the same problem. Now they want to send it back to supplier to see if it wasn't my fault that the kettle is not working...... Would not recommend this store to anyone. They lost a customer for life.