Active since Oct 2024
On the 20th September, I was referred to Dr Nkongolo by my GP. When i got there, the receptionist Rethabile confirmed my appointment and told me the doctor charges R1800.00. I agreed because that is the price i was given by the receptionist at my GP. The doctor called me in for checking and when he was done, he came out with me to the reception area and told Rethabile that its a consultation. When i was ready to make payment, I was notified that they dont have a speedpoint so i resorted to doing an EFT and banking details were provided to me. I made payment and showed the receptionist the proof on my phone. After showing her the payment, then only did she say that the consultation fee is R600.00. I then requested to be refunded the balance and the doctor has been giving me the run around since. After numerous calls, the doctor bluntly told me that my money was small change to him. Till this day , I still have not received my refund. I would never recommend this ******** doctor to anyone. Very unprofessional and ***********.