DM
Dr. M Jose Nkongolo
Unclaimed Business
DM
Dr. M Jose Nkongolo
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Health & Medical
#14NPS Score
0Unlikely
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Kedibone M
1 reviews | Active since Jan 2020
17 Oct 2024, 19:37
DOCTOR REFUSING TO REFUND ME
On the 20th September, I was referred to Dr Nkongolo by my GP. When i got there, the receptionist Rethabile confirmed my appointment and told me the doctor charges R1800.00. I agreed because that is the price i was given by the receptionist at my GP. The doctor called me in for checking and when he was done, he came out with me to the reception area and told Rethabile that its a consultation. When i was ready to make payment, I was notified that they dont have a speedpoint so i resorted to doing an EFT and banking details were provided to me. I made payment and showed the receptionist the proof on my phone. After showing her the payment, then only did she say that the consultation fee is R600.00. I then requested to be refunded the balance and the doctor has been giving me the run around since. After numerous calls, the doctor bluntly told me that my money was small change to him. Till this day , I still have not received my refund. I would never recommend this ******** doctor to anyone. Very unprofessional and ***********.
Helpful (0)
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Kedibone M
1 reviews | Active since Jan 2020
17 Oct 2024, 19:37
DOCTOR REFUSING TO REFUND ME
On the 20th September, I was referred to Dr Nkongolo by my GP. When i got there, the receptionist Rethabile confirmed my appointment and told me the doctor charges R1800.00. I agreed because that is the price i was given by the receptionist at my GP. The doctor called me in for checking and when he was done, he came out with me to the reception area and told Rethabile that its a consultation. When i was ready to make payment, I was notified that they dont have a speedpoint so i resorted to doing an EFT and banking details were provided to me. I made payment and showed the receptionist the proof on my phone. After showing her the payment, then only did she say that the consultation fee is R600.00. I then requested to be refunded the balance and the doctor has been giving me the run around since. After numerous calls, the doctor bluntly told me that my money was small change to him. Till this day , I still have not received my refund. I would never recommend this ******** doctor to anyone. Very unprofessional and ***********.
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Vicky R
1 reviews | Active since Jan 2020
18 Mar 2022, 13:56
Dr. M Jose Nkongolo: Supposedly an ENT
This was the worst, unethical, and unprofessional doctor visit I have experienced in my life. I went to this 'Specialist Ear Nose and Throat Surgeon' hoping to sort out a problem with a calcified ear drum. I informed the doctor in our consultation that it is very sore and he sould please be gentle when doing the examination. He continued to poke and pull me ear to such an extent that I started crying from pain as he poked a stick with cream against my eardrum claiming it is not touching. He then said: 'Awh is baby crying? Does little girl need her mommy?'. I then ofcourse said it was due to him hurting me and he claimed that he was not aware. He could not give me a clear diagnosis and spittballed 3 possibilities. He also prescribed me very strong medication for all 3 possibilities, although I informed him multiple times that I am not allowed to take some of the medication due to a medical condition. He refused to change the medication. I asked him to please prescribe medication on my medical aid list as I do not have money to buy it cash. He said that it not his job. I had to take the medication and return for a follow-up consultation where hearing tests and a lot more would be done. Against my better judgment I listened to the "medical professional" and took all my medication as prescribed. This resulted in me developing a tremor in my arm, continuously vomiting, and the medication burning my stomach lining, causing severe pain. It did not offer any help or helped me get better I only felt worse. I went back and the doctor was not impressed that the medication did not work, and said that I sould get a second opinion as he then does not know what is wrong. He said this all withou doing an examination of my ear at all or any hearing tests as I was promised. My medical aid requires the doctor to refer me to a second ENT yet this doctor refuses, claiming that he is not a contractor for the medical aid and that they can sort it out. This doctor clearly does not care about his patients well-being or health. If this is what health care looks like in our country, I must say I am disappointed. In my personal opinion DO NOT go to this doctor if you are looking for health care in the case of an ENT!
Helpful (0)
|Replies (0)VR
Vicky R
1 reviews | Active since Jan 2020
18 Mar 2022, 13:56
Dr. M Jose Nkongolo: Supposedly an ENT
This was the worst, unethical, and unprofessional doctor visit I have experienced in my life. I went to this 'Specialist Ear Nose and Throat Surgeon' hoping to sort out a problem with a calcified ear drum. I informed the doctor in our consultation that it is very sore and he sould please be gentle when doing the examination. He continued to poke and pull me ear to such an extent that I started crying from pain as he poked a stick with cream against my eardrum claiming it is not touching. He then said: 'Awh is baby crying? Does little girl need her mommy?'. I then ofcourse said it was due to him hurting me and he claimed that he was not aware. He could not give me a clear diagnosis and spittballed 3 possibilities. He also prescribed me very strong medication for all 3 possibilities, although I informed him multiple times that I am not allowed to take some of the medication due to a medical condition. He refused to change the medication. I asked him to please prescribe medication on my medical aid list as I do not have money to buy it cash. He said that it not his job. I had to take the medication and return for a follow-up consultation where hearing tests and a lot more would be done. Against my better judgment I listened to the "medical professional" and took all my medication as prescribed. This resulted in me developing a tremor in my arm, continuously vomiting, and the medication burning my stomach lining, causing severe pain. It did not offer any help or helped me get better I only felt worse. I went back and the doctor was not impressed that the medication did not work, and said that I sould get a second opinion as he then does not know what is wrong. He said this all withou doing an examination of my ear at all or any hearing tests as I was promised. My medical aid requires the doctor to refer me to a second ENT yet this doctor refuses, claiming that he is not a contractor for the medical aid and that they can sort it out. This doctor clearly does not care about his patients well-being or health. If this is what health care looks like in our country, I must say I am disappointed. In my personal opinion DO NOT go to this doctor if you are looking for health care in the case of an ENT!
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