Ziyanda N

Poor Daniel is a ****

We had the most horrible experience with the tour guide Daniel going to Mozambique , he is so disrespectful . We are not happy about the service we got from you guys, we are disappointed from the day we arrived till today and your tour guy is the worst, the disrespect we got from him, he even ****** us our money ( we sent him to buy food and it was R250 but he said it was R778 and requested a tip from us too). What’s horrible is that he doesnt own up to his mistakes and doesnt take responsibility. The breakfast we got today was the worst horrible breakfast. Everytime we try pointing out things to him he becomes rude even to the point of saying one of us was toxic instead of listening and apologising because the complaint was a valid one. We were placed in a villa that didn’t have Wi-Fi we had to ask security to give us password. He asked us that we care more about Wi-Fi than him trying to get us foood. His so unprofessional, rude and all he did was chill with the other durban group of girls that he posted on your fb page. I hope one day you will be able fo fix all of this mess because you are definetly going to loose customers or end up having a court case not everyone will deal with this mess. Change your people, he never even once come check on us to see if we are all good.