Evani P

The worst experience at a venue!!!

I recently hosted my baby shower at The Venue on Leslie, where I encountered unprofessional service from the manager. When I raised concerns with the venue owner, who is also the CEO of the Restaurant Association of South Africa, she responded in a highly unprofessional and disrespectful manner. She threatened legal action, claiming that reviews posted by guests were damaging to her business and demanded their removal. I informed her that I cannot be held responsible for others’ opinions and that I am fully aware of my legal rights. When I explained that I am pregnant and cannot handle unnecessary stress, her response was dismissive and offensive, stating, “I do not care if you are pregnant or crippled.” Given South Africa’s history of inequality, such comments are harmful to societal progress and individual dignity. Additionally, the owner has refused to return my deposit, which aligns with the experiences of others. She has made false claims on public platforms, accusing me of breaching terms and demanding compensation, despite having proof to the contrary. She also claims we have an outstanding balance, even though the venue was fully paid before the event, and no invoices were issued afterward. Negative reviews from guests have been removed from Google, further hiding these ********* practices. This venue and its owner must be held accountable.