PS
Princess S
Active since Oct 2024
3
Reviews
0
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Reviews
3 reviews2 months ago
Undermined Customer at House & home SA, EC baywest mall
Lay bye stool that were on sale. Paid them of within less than 3months, waited for confirmation to come collect never received it, sales lady was helpful but baywest manager was so undermining, he would look me dead in the eyes and walk the other way or attend any other customers (whites) no courtesy on what was the hold up, this happened several times eventually I made the call to the shop cause that’s the only way he could give me an ear, he has no sense of customer service at all, I can’t explain the level of undermining I had to endure from him, I really loved those chairs & was willing to wait for them to be sourced but he gladly offered refund without trying to assist or hear me out
0 replies
8 months ago
Debt collection fee after debt has been settled
Debt collection fee after I have settled my account doesn’t make sense to me, I settled the account on the 15th July 2025 only to receive a statement in August showing debt collection fee for the 16th ?? What debt because I’ve paid what was due make it make sense and it not the 1st time this happens, so I’m being punished for settling the debt I had, now that is strange The account was not yet handed over maybe I would understand but I had sent an email to Bellbouy that I will pay by August and I paid up in July. Bellbouy needs to do better, if they felt there was a fee needed to be paid they should have called me before or after making payments, this is a reap off…I don’t even appreciate getting sms because they charge for them, a statement alone is enough because it shows all the details
0 replies
18 months ago
Unfair charges on Levies account
Had arrear on my account after settling it im still being charged.The notice charges doesn’t make sense to me because two (2) days before payment you sent me an updated statement and after I paid my arrears I’m being charged for something that did not reflect on the statements. Prior payment I had called to make arrangements I was still charged even when it was their office that never gave me the application form to make payment arrangements. Even when I had sent the payment arrangements form no response was sent to me to say that the arrangements was accepted or rejected and now that I have settled my arrears im told about extra charges on the 25th October 2024 whereas I paid on the 24 October 2024.
53 replies
Review Distribution
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1 Star
3 (100%)